Action
What needs attention today?
Claims can remain open while configured deadlines, carrier replies, aging and follow-ups live in different places.
FREIGHT CLAIMS CONTROL FOR BROKERS & 3PLs
Know what needs action —and what cash isstill at risk.
ClaimNerve brings evidence, deadlines, carrier replies, follow-ups and recovery status into one human-reviewed workflow so your team knows what needs attention, why it matters and what to do next.
Built for freight brokers and 3PL claims teams.
AI recommends. People decide. ClaimNerve keeps the record.
No preparation required.
EvidenceWhat is missing?
Next actionWhat needs attention?
Human reviewYour decision
RecoveryWhat changed?
Every proposed action stays reviewable.
One active workflow from evidence to recovered cash.
Where recovery work loses control
The claim is open. The next move is still hard to see.
Daily recovery work crosses systems and owners. Know what needs action, what is missing, and what money remains unresolved—without rebuilding the picture claim by claim.
Evidence
What is missing or blocking recovery?
Required evidence can remain incomplete even while a claim appears active.
Money
Has the money actually been recovered?
Carrier offer ≠ accepted settlement. Cash received ≠ cash reconciled. Only reconciled cash counts as recovered.
Product walkthrough
See the recovery workflow take shape.
Explore how action visibility, evidence, carrier appeals and recovery control fit together in one workflow.
Customer Portfolio · Action visibility
See where claims need action.
One portfolio view brings claim status, the action each claim is waiting on, upcoming deadlines and recovery by currency together, so your team can see where to start.
- Claims grouped by the next action they need
- Overdue and due-soon deadlines kept in view
- Open exposure, settlement, recovered cash and write-off shown separately
Customer PortfolioProduct interface · synthetic demo data
Evidence control
Know what evidence is holding a claim back
See requirement-level gaps, document status, source context and readiness without reconstructing the case across files.
- Exact missing requirements instead of a generic upload status
- Version and source context kept with the evidence record
- Human acceptance remains separate from receipt
Illustrative workflow · sample data
Evidence control
Requirement-level viewReadiness2 of 4 accepted
Receipt ≠ acceptanceCommercial invoiceReceived · v2 · Email
AcceptedSigned delivery receiptReceived · v1 · TMS
ReviewDamage photographsMissing · source not recorded
MissingCarrier acknowledgementReceived · v1 · Portal
AcceptedCarrier responses · Human appeal control
Turn carrier denials into controlled appeal work.
Keep the carrier's exact denial wording, the appeal grounds, deadline and status together. Your team prepares, approves and records each appeal step; ClaimNerve keeps the record.
- Original carrier language preserved with the reviewed response
- Appeal preparation, approval and filing outcome stay human-controlled
- Versioned ClaimPacks and an immutable timeline of what happened
Carrier Responses & AppealsProduct interface · synthetic demo data
Recovery control
Track recovery through reconciliation
Follow each money fact from exposure to reconciled cash without mistaking an offer, accepted settlement or received payment for recovered cash.
- Exposure, cash received, cash reconciled and outstanding kept distinct
- Received cash stays unmatched until a person reconciles it
- An immutable recovery ledger records each money fact
Recovery ControlProduct interface · synthetic demo data
From attention to recovered cash
What ClaimNerve helps your team do
Five connected capabilities answer the operational questions that decide whether a freight claim keeps moving.
- 01
Action & Money-at-Risk Inbox
What needs attention now?Rank urgent work using exposure, waiting-on state, configured deadlines and the next action.
- 02
Evidence Requirements & Chase
What is missing or blocking recovery?See the exact evidence gap, who owns it and what should be chased next; prepare a review-ready claim packet from visible requirements and source context.
- 03
Deadline & Follow-up Control
What needs action before delay becomes a recovery problem?Surface configured deadlines, carrier response windows and follow-up timing inside the operational workflow.
- 04
Carrier Response / Denial / Appeal
What changed and what requires review?Connect replies and denial reasons to the claim and prepare a proposed response or appeal for human review.
- 05
Recovery Ledger
What has been claimed, settled, received, reconciled and recovered?Keep every money state and the remaining outstanding amount visible. Only reconciled cash counts as recovered.
Recovery control
A closed claim isn't the same as recovered cash.
ClaimNerve keeps settlement, cash arrival and finance reconciliation distinct so expected or received money is not mistaken for recovered cash.
- Carrier offer ≠ accepted settlement
- Cash received ≠ cash reconciled
- Only reconciled cash counts as recovered
- 01Claimed
- 02Settlement
- 03Cash Received
- 04Cash Reconciled
- 05Recovered
Pilot ClaimNerve on your existing workflow
A bounded path from demo to working pilot.
Use a controlled slice of your freight-claims workflow to surface where claims are waiting, missing evidence, approaching configured deadlines or disconnected from recovered cash.
Pilot specification
- Scope
- Controlled slice of your existing claims workflow
- Sample
- 20–50 real claims
- Timing
- 6–8 weeks
- Implementation
- Founder-led
- Control
- Human-reviewed recommendations
- Compatibility
- No TMS replacement required
- Outcome
- Clearer action, evidence gaps, follow-up state and recovery visibility
- Public-site boundary
- Do not send confidential claim files through the public website
Controlled AI and operational trust
Recommendations stay reviewable. Authority stays human.
ClaimNerve can help prepare and prioritize work while people retain final legal, financial, evidence, appeal and settlement decisions.
- Role-based operational permissions
- Attributable activity and decisions
- Private workspace and tenant separation
- Sources and decision context remain visible
Frequently asked questions
Explore ClaimNerve with confidence
Understand the product, pilot and human-authority boundaries before you book.
AI recommendations stay reviewable, with sources and decision context visible.
What does ClaimNerve do?
ClaimNerve is a freight-claims recovery control layer that helps teams organize action, evidence, carrier response and recovery status.
Does ClaimNerve replace our TMS?
No. ClaimNerve works alongside the systems your team already uses and adds operational control around freight-claims recovery.
Is ClaimNerve autonomous AI?
No. AI-assisted recommendations can help prepare and prioritize work, while people retain legal, financial and settlement decisions.
How do we get started?
Use a founder-led pilot on a controlled slice of the claims workflow.
Can we submit confidential claim files through the public website?
No. Sensitive operational claim data belongs in an authorized private workspace, not the public marketing site.
Bring your recovery workflow into focus
See ClaimNerve on your freight claims workflow.
In a focused call, we’ll walk through actions, evidence, carrier responses, and recovery visibility using a representative workflow.
Do not send Claim files or confidential shipment information through this public website.