Freight claims recovery control

Know what needs action—and what remains unrecovered.

ClaimNerve connects the action inbox, evidence control, explained recommendations and recovery visibility your team needs to keep every claim moving.

AI recommends. People decide. ClaimNerve keeps the record.

ClaimNerve Core + ClaimNerve Operator

Control the workflow. Improve the next decision.

ClaimNerve Core keeps Claim, action, evidence, deadline and recovery facts controlled. ClaimNerve Operator uses those authorized facts to prioritize attention and explain a proposed next action for human review.

  1. 01CORE — One system to control every freight claim.
  2. 02OPERATOR — Explain what needs attention and help prepare the next action.
  3. 03One product and one authoritative Core—not two control planes
  4. 04Product direction, not final SKUs or implemented Operator entitlements

Customer Portfolio · Action visibility

See where claims need action.

One portfolio view brings claim status, the action each claim is waiting on, upcoming deadlines and recovery by currency together, so your team can see where to start.

  • Claims grouped by the next action they need
  • Overdue and due-soon deadlines kept in view
  • Open exposure, settlement, recovered cash and write-off shown separately
Customer PortfolioProduct interface · synthetic demo data
ClaimNerve Customer Portfolio screen with synthetic demo data: claim totals, needs-attention and deadline counters, claims grouped by the action they need next, lifecycle stage distribution, recovery by currency and recent reconciled recoveries.
ClaimNerve Customer Portfolio. Product interface shown with synthetic demo data. View full size

Evidence control

Know what evidence is holding a claim back

See requirement-level gaps, document status, source context and readiness without reconstructing the case across files.

  • Exact missing requirements instead of a generic upload status
  • Version and source context kept with the evidence record
  • Human acceptance remains separate from receipt
Illustrative workflow · sample data
Evidence control
Requirement-level view
Readiness2 of 4 accepted
Receipt ≠ acceptance
Commercial invoiceReceived · v2 · Email
Accepted
Signed delivery receiptReceived · v1 · TMS
Review
Damage photographsMissing · source not recorded
Missing
Carrier acknowledgementReceived · v1 · Portal
Accepted
Illustrative evidence workflow with synthetic values. Unlike the other product views shown here, this panel is a representation, not a product screenshot.

Carrier responses · Human appeal control

Turn carrier denials into controlled appeal work.

Keep the carrier's exact denial wording, the appeal grounds, deadline and status together. Your team prepares, approves and records each appeal step; ClaimNerve keeps the record.

  • Original carrier language preserved with the reviewed response
  • Appeal preparation, approval and filing outcome stay human-controlled
  • Versioned ClaimPacks and an immutable timeline of what happened
Carrier Responses & AppealsProduct interface · synthetic demo data
ClaimNerve Carrier Responses and Appeals screen for a synthetic demo claim: bound carrier correspondence, a reviewed denial with the carrier's original wording, human appeal control with status and deadline, versioned ClaimPack manifests and an immutable timeline of human and system events.
ClaimNerve Carrier Responses & Appeals. Product interface shown with synthetic demo data. No legal or filing decision is automated. View full size

Recovery control

Track recovery through reconciliation

Follow each money fact from exposure to reconciled cash without mistaking an offer, accepted settlement or received payment for recovered cash.

  • Exposure, cash received, cash reconciled and outstanding kept distinct
  • Received cash stays unmatched until a person reconciles it
  • An immutable recovery ledger records each money fact
Recovery ControlProduct interface · synthetic demo data
ClaimNerve Recovery Control screen for a synthetic demo claim: exposure, cash received, cash reconciled and outstanding amounts shown separately, an unmatched cash receipt awaiting human reconciliation and an immutable recovery ledger.
ClaimNerve Recovery Control. Product interface shown with synthetic demo data. Amounts are demo values, not collection outcomes. View full size